Delivery Policy

After ordering online, you will receive an email confirmation from us containing your order details (if you have provided your email address). We will confirm receipt of your order within a few minutes of ordering. We are committed to providing exceptional customer service and quality products and will endeavour to make sure that all products listed on our website are available and in stock. Where an item is not available this information will be updated against the item code within the Website. Your goods will be delivered via our Courier Partner Australia Post.

If you wish to query a delivery please contact us at info@hatgallery.com.au

Domestic Shipping - Australia

 Standard ShippingExpress Shipping 
 3 - 7 Days1-3 DaysOrder over AUD $120 (GST Incl.)
Victoria, NSW, ACT $9 $15 FREE
South Australia, Tasmania $10 $16 FREE
Western Australia, Northern Territory $11 $16 FREE


Standard Shipping

Shipping will be via Australia Post. Please allow 1-3 days handling time for your item once your order has been placed.

We cannot guarantee delivery times; however, you should receive your delivery within 3-7 working days. This timing may be exceeded during peak/busy times.

Insurance is included in the postage charges.

Express shipping 

It's important to note that Express Shipping is not an overnight service. Once your order is dispatched, we hand your Express Shipping parcel over to Australia Post for delivery.

We cannot guarantee delivery times; however, you should receive your delivery within 1-3 working days.

All orders with Express Shipping are sent using Australia Post and will require a signature on delivery. Parcels will not be left at unattended premises. If there is no one available to sign for the parcel, a slip will be left at the address and the parcel can be collected at a nearby Post Office.

International Shipping - FLAT RATE $30

Shipping to New Zealand is AUD $15. all other international destinations for at a flat rate of $30.

International delivery times are between 7-21 days depending on your location.

Orders to countries such as the New Zealand, United States and the United Kingdom take 7-10 business days. If you would like a shipping time estimate for your purchase, please email us at info@hatgallery.com.au